[fusion_builder_container hundred_percent=”no” equal_height_columns=”no” menu_anchor=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”center center” background_repeat=”no-repeat” fade=”no” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ video_mp4=”” video_webm=”” video_ogv=”” video_url=”” video_aspect_ratio=”16:9″ video_loop=”yes” video_mute=”yes” video_preview_image=”” border_size=”” border_color=”” border_style=”solid” margin_top=”” margin_bottom=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=””][fusion_builder_row][fusion_builder_column type=”1_1″ layout=”1_1″ spacing=”” center_content=”no” hover_type=”none” link=”” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”left top” background_repeat=”no-repeat” border_size=”0″ border_color=”” border_style=”solid” border_position=”all” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” dimension_margin=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” last=”no”][fusion_title margin_top=”” margin_bottom=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” size=”1″ content_align=”center” style_type=”default” sep_color=””]

<p style=”text-align: center;”>Help</p>

[/fusion_title][fusion_title margin_top=”” margin_bottom=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” size=”3″ content_align=”center” style_type=”default” sep_color=”#00bcd4″]

 

Frequently Asked Questions

 

[/fusion_title][fusion_builder_row_inner][fusion_builder_column_inner type=”1_2″ layout=”1_2″ spacing=”” center_content=”no” hover_type=”none” link=”” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”left top” background_repeat=”no-repeat” border_size=”0″ border_color=”” border_style=”solid” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” dimension_margin=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” last=”no” border_position=”all”][fusion_accordion type=”” boxed_mode=”yes” border_size=”1″ border_color=”” background_color=”” hover_color=”” divider_line=”” icon_size=”” icon_color=”” icon_boxed_mode=”” icon_alignment=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=””][fusion_toggle title=”How do I get the quote / fare? ” open=”no”]

 

The price can be calculated on our website in the section <a href=”/?page_id=967″><span style=”color: #ff0000;”>Get the quote &amp; Book online.</span></a>

 

You need to provide your pick up and destination address, choose the date, time, the amount of the passengers and then click on Next.

 

Here you will see alist of vehicles with fares. You can choose one by clicking on Book now.

 

[/fusion_toggle][fusion_toggle title=”I cannot find my address ” open=”no”]

 

Please notice we have integrated Google maps into our booking system.

 

Please try adding your street name and house number.

 

In case you cannot find your address, please fill in the name of the city and then provide your full address as a remark.

 

Your address will be updated after receiving the booking. Please notice, the correct fee depends on your full pick up address, which might be changed by the address in the remark.

 

You will receive a new confirmation email with the correct address and the correct price if needed.

 

[/fusion_toggle][fusion_toggle title=”I did not receive the confirmation email. What to do? ” open=”no”]

 

<strong>The main reasons why you did not receive a confirmation email is:</strong>

<ol>

<li> A wrong email address has been provided (in this case we kindly ask you to contact us by <a href=”/?page_id=1154″><span style=”color: #ff0000;”>Contact form</span>.</a> Please provide all the information about your booking, so that we could find your reservation).</li>

<li>The confirmation got into the spam box</li>

</ol>

<strong> You did not receive a second email with the details of the driver:</strong>

 

The reason is that your booking is not complete (no full pick up or destination address, flight number missing, etc.) In this case you will receive an email to provide us the missing information.

 

[/fusion_toggle][fusion_toggle title=”How do I pay if I booked two way?” open=”no”]

 

In case you have booked for two ways, you pay each ride separately to the driver when arriving to your destination.

 

If the full amount on your voucher is 100 Euros, it means you pay 50 Euros after each trip.

 

[/fusion_toggle][fusion_toggle title=”How can I book a taxi?” open=”no”]

 

The taxi has to be booked online through our website by using our booking system <span style=”color: #ff0000;”><a href=”/?page_id=967″>Taxi Booking</a></span>. Unfortunately we do not accept any bookings by phone to avoid any misunderstandings.

 

[/fusion_toggle][fusion_toggle title=”There is no phone number provided on the website.” open=”no”]

 

Due to many phone calls and scam calls we decided to remove the phone number from our website. We also prefer that you place the booking online through our website to avoid any misunderstandings.

 

After placing the booking you will receive the contact phone number of the driver and an emergency number.

 

[/fusion_toggle][/fusion_accordion][/fusion_builder_column_inner][fusion_builder_column_inner type=”1_2″ layout=”1_2″ spacing=”” center_content=”no” hover_type=”none” link=”” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”left top” background_repeat=”no-repeat” border_size=”0″ border_color=”” border_style=”solid” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” dimension_margin=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” last=”no” border_position=”all”][fusion_accordion type=”” boxed_mode=”yes” border_size=”1″ border_color=”” background_color=”” hover_color=”” divider_line=”” icon_size=”” icon_color=”” icon_boxed_mode=”” icon_alignment=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=””][fusion_toggle title=”How long in advance should I book? ” open=”no”]

 

The booking has to be done at least one day in advance through the website. We also accept bookings which have been done the same day, depending on our planning.

 

[/fusion_toggle][fusion_toggle title=”Meet &amp; Greet” open=”no”]

 

We provide a meet &amp; greet at the airport. The waiting time at the airport up to one hour after landing time is free of charge.

 

At a hotel or at the provided address the waiting time is maximum 15 minutes. Extra waiting time will be charged.

 

[/fusion_toggle][fusion_toggle title=”I cannot find my login details. What to do? ” open=”no”]

<h3>There are different ways to get the login details:</h3>

<ol>

<li>Please check your mailbox with following email address: <strong>info@airport-taxis.be </strong>. In our first email we have sent you the login details.</li>

<li>Please follow this link: <span style=”color: #0000ff;”><a style=”color: #0000ff;” href=”https://app.airport-taxis.be/client/”>https://app.airport-taxis.be/client/</a></span> and click on <span style=”color: #0000ff;”>”<a href=”http://app.airport-taxis.be/client/#”>Forgot your password?</a>” </span></li>

<li>Please send us an email to <strong>info@airport-taxis.be</strong> ,  we will send you your login details.</li>

</ol>

[/fusion_toggle][fusion_toggle title=”How can I amend / change my booking?” open=”no”]

 

Any changes in your booking has to be done by email <span style=”color: #ff0000;”><strong>24 hours</strong></span> in advance. Simply by replying your confirmation letter or filling in the contact form with your reservation number.

 

You will receive an update of your booking by email.

 

[/fusion_toggle][fusion_toggle title=”How do I cancel my booking? ” open=”no”]

 

The cancellation can be done 24 hours in advance through the client panel: <span style=”color: #ff0000;”><a href=”http://app.airport-taxis.be/client/” target=”_blank” rel=”noopener”>http://app.airport-taxis.be/client/</a></span>

 

Or, by sending us an email through the <span style=”color: #ff0000;”><a href=”/?page_id=1154″>Contact form</a></span> with your reservation number.

 

No refund will be given for cancellations received less than 24 hours before the scheduled time of the transfer service you wish to cancel.

 

[/fusion_toggle][fusion_toggle title=”Our flight delayed or cancelled, what to do?” open=”no”]

 

<strong>Flight delays: </strong>Our drivers are up to date about your flight delays by monitoring through a mobile app or via Google. You can always contact the driver to prevent more delay.

 

<strong>Flight cancellations:</strong> Please contact us or the driver about your flight cancellation.

 

<span style=”color: #ff0000;”>Please take into account that we depend on the mobile app or Google to provide us with the correct information. We do not take any responsibilities for delays and cancellations. We do our best to change the planning and send you another driver. </span>

 

[/fusion_toggle][/fusion_accordion][/fusion_builder_column_inner][/fusion_builder_row_inner][fusion_title margin_top=”” margin_bottom=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” size=”3″ content_align=”center” style_type=”default” sep_color=”#00bcd4″]

 

Help with making a booking

 

[/fusion_title][fusion_tabs design=”classic” layout=”horizontal” justified=”yes” backgroundcolor=”#ffffff” inactivecolor=”#00bcd4″ bordercolor=”#000000″ icon=”” icon_position=”” icon_size=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=””][fusion_tab title=”Your journey” icon=”fa-desktop”][fusion_accordion] [fusion_toggle title=”From / To” open=”no”] Please provide the correct and “complete” address. Do not forget to provide the house number!

 

In case you do not find your address, first try providing your street name and then your house number. If you do not find the address, please use the name of the city /town and add your full address in remarks field. We will update your address after completing your booking. Please notice we use Google maps which is integrated in our booking system.

 

In case it is difficult to drive to your address, due to road works or something alike,  please leave a note in “Remarks”.

[/fusion_toggle][/fusion_accordion][fusion_accordion] [fusion_toggle title=”Extra stop” open=”no”]

In the field extra stop you need to provide the street, house number and place. Then click on “Find address” and click on shown address to confirm. If you do not click on the address the system will not accept the address.

You can add different extra stops.

Notice in some cities we have fixed prices and an additional cost for an extra stop does not work.

We request 5 Euros for an extra stop inside of the city.

In this case the price will be updated and we will send you a new price by email. You need to click on Accept (if you agree) or Reject (if you disagree) this case the booking will be canceled.

 

[/fusion_toggle][/fusion_accordion][fusion_accordion] [fusion_toggle title=”Luggage” open=”no”]Please provide only “check-in luggage” and not your hand luggage.

In case you only have hand luggage, please do not touch the section of Luggage. In this case we know you have only hand luggage and that you will come out quickly at the airport.

In case you have a luggage delay or  if you lost your luggage at the airport, please contact the driver.

Special luggage: please leave info in Remarks, description of your luggage.

Pets: No pets allowed [/fusion_toggle][/fusion_accordion][fusion_accordion] [fusion_toggle title=”Date &amp; Time” open=”no”]Please provide us the correct date and time.

Pick up at your place: you should provide the pick up time at your place, not the departure time of the plane.

In case we have to pick you up at the airport, please provide your arrival time and your flight number.[/fusion_toggle] [/fusion_accordion][fusion_accordion] [fusion_toggle title=”Flight number” open=”no”]We only need your flight number when we have to pick you up at the Airport so that we could see your flight status.

Please contact the driver in case you have flight delay or you missed the flight.[/fusion_toggle] [/fusion_accordion][fusion_accordion] [fusion_toggle title=”Child seat” open=”no”]

 

In case you wish to have a child seat, it should be chosen in the booking

Please provide the age of the child in the field of Remarks in step 3.

 

[/fusion_toggle] [/fusion_accordion][/fusion_tab][fusion_tab title=”Quotation ” icon=”fa-eur”][fusion_accordion] [fusion_toggle title=”Quotation” open=”no”]In this step you need to choose the vehicle you wish.

Vehicles which have no price, will have the button “Request Quote”. When you click here, you will receive the quote by email. Then you need to click on Accept or Reject.

[/fusion_toggle] [/fusion_accordion][/fusion_tab][fusion_tab title=”Personal details” icon=”fa-user”][fusion_accordion] [fusion_toggle title=”Name” open=”no”]Please provide your full name in our taxi booking system. Because we need your name to be able to pick up the right person.

 

In case you are travelling in group, please provide us the group name or send us the logo you wish to be shown on the sign.

 

[/fusion_toggle] [/fusion_accordion][fusion_accordion] [fusion_toggle title=”Mobile number” open=”no”]We kindly ask you to provide us the correct phone number with country code. Please make sure your phone is on, so that we can contact you in case of emergency.

 

[/fusion_toggle][/fusion_accordion][fusion_accordion] [fusion_toggle title=”Email” open=”no”]In case you provide a wrong email address, you will not receive the confirmation of your booking.

You receive two emails:

First one: We have received your request. Each booking will be checked and in case anything is missing in your booking, we will contact you by phone or by email.

 

Second one: <b>Your Travel Itinerary has been updated</b> which means your booking has been confirmed.

 

In case you wish to change anything in your booking, please contact us by email by replying to your booking confirmation.

[/fusion_toggle][/fusion_accordion][fusion_accordion] [fusion_toggle title=”Extra information” open=”no”]

 

In this field you can provide us with more information:

 

  1. There are some road works at the pick up address. Please explain how to get to your address.
  2. Kids – in this case we need to know the age of the kid(s) so that we could provide the correct child seat(s).
  3. Language – do you only speak English? Or you don’t speak the local languages?
  4. Assistance is needed
  5. etc….

 

[/fusion_toggle][/fusion_accordion][/fusion_tab][fusion_tab title=”Payment / Refund” icon=”fa-money”][fusion_accordion] [fusion_toggle title=”Pay online” open=”no”]

We use <b>Stripe</b>, the most secure online payment method. With Stripe you can use the most credit cards.

For payment with credit, <b>5%</b> will be requested for the transaction.

 

Payment online &gt; Fill in your credit card details &gt; Receive the confirmation about your payment

 

[/fusion_toggle][/fusion_accordion][fusion_accordion] [fusion_toggle title=”Pay later” open=”no”]

 

<b>CASH:</b> Payment by arrival to your destination to the driver in cash. In case you wish to have a receipt, you can request it from the driver or by sending us an email.

 

<b>CREDIT CARD:</b> In case you wish to pay with credit card to the driver, please leave a note in “Remarks” providing your credit card type. We accept all major credit cards, except American Express.

 

For payment with creditcard, <b>5%</b> will be requested for the transaction.

 

[/fusion_toggle][/fusion_accordion][fusion_accordion] [fusion_toggle title=”Payment by invoice” open=”no”]

 

The payment has to be done in advance.

 

We kindly ask you to contact us with your official company email with the requests.

 

Next information will be needed:

 

Your company details

 

Date:

Time:

From / To:

Flight number: (in case you arrive to the airport, provide arrival time and flight number.

Name: (of the passenger)

Phone: (mobile number)

 

[/fusion_toggle][/fusion_accordion][/fusion_tab][/fusion_tabs][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container hundred_percent=”no” equal_height_columns=”no” menu_anchor=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”center center” background_repeat=”no-repeat” fade=”no” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ video_mp4=”” video_webm=”” video_ogv=”” video_url=”” video_aspect_ratio=”16:9″ video_loop=”yes” video_mute=”yes” video_preview_image=”” border_size=”” border_color=”” border_style=”solid” margin_top=”” margin_bottom=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=””][fusion_builder_row][fusion_builder_column type=”1_3″ layout=”1_3″ spacing=”” center_content=”no” hover_type=”none” link=”” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”left top” background_repeat=”no-repeat” border_size=”0″ border_color=”” border_style=”solid” border_position=”all” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” dimension_margin=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” last=”no”][fusion_title margin_top=”” margin_bottom=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” size=”3″ content_align=”center” style_type=”underline solid” sep_color=”#f44336″]

<h2 style=”text-align: center;”>Before placing the booking</h2>

[/fusion_title][fusion_accordion type=”” boxed_mode=”” border_size=”1″ border_color=”” background_color=”” hover_color=”” divider_line=”” icon_size=”” icon_color=”” icon_boxed_mode=”” icon_alignment=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=””][fusion_toggle title=”What do I need to book a taxi? ” open=”no”]

 

We need your travel information. And the more information, the better.

<ul>

<li>Your full pick up and full destination address</li>

<li>Pick up date and time. In case of pick up at the airport (please provide your flight number and arrival time). When you need a pick up from home, hotel etc (please provide the pick up time at the correct address).</li>

<li>Amount of the passengers, including the children</li>

<li>In case you are arriving to the airport / train station: your flight number / train number.</li>

<li>Your full contact details: Full name, contact phone number with the country code and email address</li>

</ul>

[/fusion_toggle][fusion_toggle title=”Is it shared transfer?” open=”no”]

 

No, we only provide private transfer. You will be travelling alone, or with your own group.

 

[/fusion_toggle][fusion_toggle title=”How long in advance should I book? ” open=”no”]

 

The booking has to be done at least one day in advance through the website. We also accept bookings which have been done the same day, it depends on our planning.

 

[/fusion_toggle][fusion_toggle title=”Where will I be picked up at the airport, hotel, address?” open=”no”]

 

<strong>At the airport </strong>the driver will be waiting for you at the arrival hall with a sign that has your name/logo on it. Please notice the maximum waiting time is up to 1 hour after your arrival. Any extra time will be charged. As wel as extra parking fee.

<strong>In Hotel:</strong> the driver will go to the reception to inform that he came to pick up a certain person and he will be waiting there. Please notice the maximum waiting time is 15 minutes. If the driver needs to stay longer, you will be charged for the extra time.

<strong>Pick up at your given address:</strong> the driver will arrive to the address and will be waiting for you. Please notice the maximum waiting time is 15 minutes. If the driver needs to stay longer, you will be charged for the extra time.

 

Mostly the driver will send a text message to inform you that he has arrived at your requested pick-up address.

 

Please make sure that the driver knows your name or company name, so he picks up the right person.

 

[/fusion_toggle][fusion_toggle title=”Do we get a child seat? ” open=”no”]

 

The child seat should be requested in the booking. In the field of remarks please provide the age of the children.

 

 

[/fusion_toggle][fusion_toggle title=”How do I pay? ” open=”no”]

 

The payment can be done with credit card in advance or to the driver in cash of with credit card.

 

In case you wish to pay with the driver with credit card, please leave a note in remarks that you wish to pay with credit card. And also mention with what type of credit card you will be paying.

 

In case you are also booking a return trip, you will be paying separately.

 

[/fusion_toggle][fusion_toggle title=”Last minute booking? ” open=”no”]

 

The booking has to be done at least one day in advance. However we do accept bookings during the day, if our planning allows it.

 

[/fusion_toggle][fusion_toggle title=”Is the price on the voucher, the final price? ” open=”no”]

 

Our prices are all in.  VAT, parking, etc.

 

There are a few exceptions:

<ul>

<li>if the driver needs to wait, we will need to charge the extra time</li>

<li>for the payment with the credit card we request a transaction fee</li>

<li>When you choose an extra stop. For some regions we work with fixed prices. However, our system does not automatically calculate the extra stops in the given prices. In this case we will update the price and send you the offer by email, which can be accepted or declined.</li>

</ul>

[/fusion_toggle][fusion_toggle title=”Arriving with different flights.” open=”no”]

 

Please provide all flight numbers in the field of remarks, contact phone number and the name of the passengers.

 

For group travels, we ask to give up one name/logo that will be shown on the sign.

 

Please notice the flights can have some delays, passenger can loose their luggage, luggage delays or can have some issues at the passport control.

 

In this case we do not take any responsibilities.

 

[/fusion_toggle][fusion_toggle title=”Can I book for a friend / family?” open=”no”]

 

Yes it is possible.

 

The booking has to be done on the name of who makes the requests.

 

In the remarks please provide the name of the passenger and his/her contact phone number.

 

The booking can be also prepaid through our booking system.

 

[/fusion_toggle][fusion_toggle title=”Do you accept animals? ” open=”no”]

 

Unfortunately we do not accept animals.

 

[/fusion_toggle][/fusion_accordion][/fusion_builder_column][fusion_builder_column type=”1_3″ layout=”1_3″ spacing=”” center_content=”no” hover_type=”none” link=”” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”left top” background_repeat=”no-repeat” border_size=”0″ border_color=”” border_style=”solid” border_position=”all” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” dimension_margin=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” last=”no”][fusion_title margin_top=”” margin_bottom=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” size=”2″ content_align=”center” style_type=”underline solid” sep_color=”#f44336″]

<h2 style=”text-align: center;”>During the booking</h2>

[/fusion_title][fusion_accordion type=”” boxed_mode=”” border_size=”1″ border_color=”” background_color=”” hover_color=”” divider_line=”” icon_size=”” icon_color=”” icon_boxed_mode=”” icon_alignment=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=””][fusion_toggle title=”Do I have to print out the voucher? ” open=”no”]

 

This is not necessary. You can show the voucher to the driver on your smartphone. So that the driver picks up the right person. The voucher also contains useful information like contact details, emergency number and meeting point.

 

<span style=”color: #ff0000;”>Please make sure that the driver knows your (company)name, so that the right person will be picked up.</span>

 

[/fusion_toggle][fusion_toggle title=”What to do if my flight / train delays?” open=”no”]

 

The driver is up to date about your flight status. We do our best to make sure that the driver will be there waiting for you with the sign.

 

Please take into account that we are not responsible for your delays.

 

[/fusion_toggle][fusion_toggle title=”What to do if my flight is cancelled or I missed my flight? ” open=”no”]

 

Please contact the driver as soon as possible. In case you cannot reach the driver contact the emergency number.

 

[/fusion_toggle][fusion_toggle title=”What if I lost my luggage at the airport?” open=”no”]

 

Please contact the driver as soon as possible. Please take into the account we do not take any responsibilities of your luggage lost. The driver waits up to 1 hour after your flight arrival, after 1 hour you will be charged for the extra parking and waiting time.

 

[/fusion_toggle][fusion_toggle title=”How can I amend / change my booking?” open=”no”]

 

Any changes in your booking has to be done by email. By simply replying to your confirmation or by filling in the contact form with your reservation number.

 

Any changes should be done at least one day in advance.

 

[/fusion_toggle][fusion_toggle title=”How do I cancel my booking? ” open=”no”]

 

The cancelation can be done 24 hours in advance through the client panel: <a href=”http://app.airport-taxis.be/client/”>http://app.airport-taxis.be/client/</a>

 

No refund will be given for cancellations received less than 24 hours before the scheduled time of the transfer service you wish to cancel.

 

[/fusion_toggle][/fusion_accordion][/fusion_builder_column][fusion_builder_column type=”1_3″ layout=”1_3″ spacing=”” center_content=”no” hover_type=”none” link=”” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”left top” background_repeat=”no-repeat” border_size=”0″ border_color=”” border_style=”solid” border_position=”all” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” dimension_margin=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” last=”no”][fusion_title margin_top=”” margin_bottom=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” size=”2″ content_align=”center” style_type=”underline solid” sep_color=”#f44336″]

<h2 style=”text-align: center;”>After providing the service</h2>

[/fusion_title][fusion_accordion type=”” boxed_mode=”” border_size=”1″ border_color=”” background_color=”” hover_color=”” divider_line=”” icon_size=”” icon_color=”” icon_boxed_mode=”” icon_alignment=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=””][fusion_toggle title=”How to get the receipt / invoice?” open=”no”]

 

The invoice can be send on request after processing the payment online or by asking the driver.

 

Please send us an email with your reservation number or simply reply to the confirmation email you have received with your details.

 

For companies, please provide your full details including VAT.

 

[/fusion_toggle][fusion_toggle title=”My login details” open=”no”]

 

Login details can be requested from your admin page or by sending us an email.

 

In case you wish to change your password to preferable number, please send us an email.

 

[/fusion_toggle][fusion_toggle title=”Can we get separate invoice? ” open=”no”]

 

Sure, you can simply send us an email with the reservation number and we will provide a separate invoice.

 

[/fusion_toggle][fusion_toggle title=”Forgotten items in the vehicle.” open=”no”]

 

Please contact the driver or us as soon as possible.

 

Please take into account that we do not take any responsibility for your forgotten things in the vehicle.

 

You will be charged for the delivery of the forgotten items.

[/fusion_toggle][/fusion_accordion][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container hundred_percent=”no” hundred_percent_height=”no” hundred_percent_height_scroll=”no” hundred_percent_height_center_content=”yes” equal_height_columns=”no” menu_anchor=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”center center” background_repeat=”no-repeat” fade=”no” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ video_mp4=”” video_webm=”” video_ogv=”” video_url=”” video_aspect_ratio=”16:9″ video_loop=”yes” video_mute=”yes” video_preview_image=”” border_size=”” border_color=”” border_style=”solid” margin_top=”” margin_bottom=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=””][fusion_builder_row][fusion_builder_column type=”1_1″ layout=”1_1″ spacing=”” center_content=”no” link=”” target=”_self” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”left top” background_repeat=”no-repeat” hover_type=”none” border_size=”0″ border_color=”” border_style=”solid” border_position=”all” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” dimension_margin=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” last=”no”][fusion_title margin_top=”” margin_bottom=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” size=”1″ content_align=”center” style_type=”default” sep_color=”#f44336″]

<h1 style=”text-align: center;”>Contact form</h1>

[/fusion_title][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]